Are You The PLATINUM?

Are you a talented Plumbing Apprentice or someone looking for the next opportunity for greatness to take your career to the next level?

Are you looking to start on an excellent career path that will provide a lasting skills with unlimited earning potential?

Platinum Plumbing is seeking individuals who are ready to embark on a journey to become part of the most elite plumbing team in the SBC. Not everyone will be able to meet our rigorous standards, but those who do will possess a growth mindset, strive for excellence, value teamwork, and prioritize building strong relationships. As a member of our team, you will have access to the highest level of compensation and unparalleled personal rewards including top-notch training and educational opportunities. Most of all you and your family will become a part of ours and you will get to work with the best team in the SBC. Take the first step towards a rewarding career by filling out our online job application today. Join us and be part of the truly extraordinary.

We’re looking for someone who:

• Has excellent communication skills with customers and the entire team.
• Ability to show empathy and compassion.
• Is patient and understanding.
• Must be organized and efficient with ability to prioritize and manage time effectively.
• Possess problem solving and troubleshooting skills as an independent thinker.
• Detail-oriented.
• The ability to learn new techniques and procedures.
• Has a passion for plumbing and is dedicated to providing exceptional service.
• Has a growth mindset and a desire to continually learn and improve.
• Is a team player with excellent communication skills and a positive attitude.
• Is committed to personal and professional growth and values integrity and character in all aspects of their work.

Qualified candidates need to have:

• A valid driver’s license.
• Clean DMV record and able to be insured through commercial coverage.
• Ability to pass a background check.
• Clean drug screen.
• Diploma or GED

If you think you have what it takes to be a part of our exceptional team, apply now and experience the benefits of being a part of a truly distinguished group.

Are you a skilled plumber looking for a new and challenging opportunity? If you have a growth mindset and are passionate about great team participation and character building, we want you on our team!
Our team is committed to providing exceptional service to our community, and we’re looking for a Service Plumbing Tech who shares our values and vision. Our team embraces growth and learning as the keys to success, and we work together to set and achieve goals that push us to be the best we can be.

As a Service Plumbing Tech with our team, you’ll have the opportunity to:

• Work with a supportive and experienced team of plumbing professionals
• Receive ongoing training and professional development to expand your skills and advance your career
• Participate in goal-setting and team-building activities that foster growth and teamwork
• Be part of a culture that values character and integrity above all else
• Provide top-notch service to our clients with a focus on quality workmanship and customer satisfaction

We’re looking for someone who:

• Has a passion for plumbing and is dedicated to providing exceptional service
• Has a growth mindset and a desire to continually learn and improve
• Is a team player with excellent communication skills and a positive attitude
• Is committed to personal and professional growth and values integrity and character in all aspects of their work

Qualified candidates need to have:

• Plumbing License

• A valid driver’s license.
• Clean DMV record and able to be insured through commercial coverage.
• Ability to pass a background check.
• Clean drug screen.

If you’re ready to join an exceptional team that values your personal and professional development, apply now and experience the benefits of being part of a truly distinguished group.

Are you a highly skilled communicator with a passion for providing top-notch customer service? Our high-end relationship-based plumbing team is seeking a dynamic individual to join us as the first point of contact for our clients.

As a valued member of our team, you will utilize your exceptional communication and problem-solving skills to assist our customers with their plumbing needs. In addition, the CSR must be an upbeat, sales-minded individual able to sell the Platinum Plumbing difference to our customers over the phone. We offer above-average compensation and an aggressive performance-based bonus structure for those who are up for the ultimate challenge. This role is not for everyone, but for those who are ready to excel, the rewards are unparalleled.

Job Responsibilities:

• Provide Platinum Level Customer Service to every customer!
• Answer incoming calls and return missed calls to schedule and maintain customer appointments.
• Use systems and processes in place to maintain Platinum Plumbing standards for all interactions and duties.
• Handle customer inquiries or complaints.
• Maintain call log accurately.
• Schedule jobs.
• Provide information about our services.
• Document and update customer records based on interactions.
• Develop and maintain a knowledge base of the evolving products and services.
• Monitor preventative maintenance contracts and arrange schedules for service at specified intervals.
• Outbound calls and cold calls to current clients and local area businesses.
• Communicate with customers to keep them notified of any rescheduling needed as early as possible.
• Coordinate rescheduling jobs, follow-ups, send estimates, etc. according to technician notes and details.
• Verify that the technicians have been uploading their receipts, checks, job notes, and photos in the system as well as collecting money and are sending a paid receipt to a customer.
• Complete outbound “Happy Calls” to ensure customer satisfaction after job completion.

We are looking for candidates who:

• Reliable Transportation.
• Pass a background check and Drug Screen.
• Work in a professional conduct.
• Ability to learn new software and use the software effectively to meet the needs of the business.
• Must be proficient in Microsoft Office, Word, Excel, Outlook and the ability to assimilate to different software systems

If you’re ready to join an exceptional team that values your personal and professional development, apply now and experience the benefits of being part of a truly distinguished group.